
Its a year down the line since I started Bite Mark (launched on October
31st 2007) and after packing orders in my flat, I wanted to meet my
customers face to face. 60% of all Bite Mark orders are from the USA
so I made the decision to buy a booth at one of the horror conventions.
Spooky Empire Ultimate Horror Weekend convention in Orlando, Florida
was my choice as of the amazing reputation from fans and vendors alike.
It
was gonna cost practially all of my savings to buy the space and fly
myself and a friend over to the convention. But I had to do it. Bite
Mark had grown into something I could never have imagined and I wanted
to put everything I had into it.
Cue me booking a booth in May 2008, leaving me
with 5 months to prepare. Everyday I would sit on the internet researching
tradeshows, conventions, booths designs and tips. The concept of the
booth changed every few days but I knew I want a great customer experience
that anyone who walked by couldn't ignore.
I
finally decided on a 1950s horror cinema experience. I adore all the
showmanship and promotion that accompanied horror movies from directors
such as William Castle and Alfred Hitchcock. There was a tongue in cheek
element in tag lines for movies and glamour that is rarely seen in todays
industry.
The
booth was going to have myself and my friend decked out in old fashioned
usher outfits, vintage popcorn bowls with halloween candy and other
little details that showcased the effort and time I put into every Bite
Mark t-shirt and orders.
Little by little I ordered parts of the booth. From the banners at the
back, going to fabric stores to pick the correct colour and size of
the table cloths, the right vintage popcorn bowls, finding the usher
costumes etc
The 5 months flew by and on Oct 14th I was on a flight 4000 miles from
Scotland to Orlando, Florida. I was so nervous, I kept going over all
the layouts and details in my head. Once I planted my feet in Orlando
International Airport, I instantly chilled out and knew that whatever
happened, I'd have a great time.
The convention would run over 3 days from Oct 17th-19th. I had posted
7 parcels containing most of the hand printed bags, banner stands over
a week earlier and they didn't arrive in time even though I paid 200
bucks for a guaranteed delivery. The most important lesson I learned
was to improvise as there's alway something that will go wrong.
The lack of my original back display didn't deter customers however
and I made the best of what I had. After putting my sales woman into
overdrive, we took in over 100 t-shirt sales that weekend.
I met loads of awesome people and realised that other horror fans wanted
original and high quality tees just like me. I've just released the
second season of Bite Mark tees called Horror In Technicolor and I'm
currently working on season 3.
The convention opened tonnes of doors and possibilites for Bite Mark
and I can't wait for what the future holds. Thank you to all my customers,
you guys are practically family!

p.s wasn't so scary huh? :p